Tellme enables you to use voice commands to find and connect to people, businesses and
information nationwide. Connections to the service are made by dialing
1-800-555-TELL.
Tellme uses sophisticated voice recognition software that utilizes keywords to enable
callers to access the Internet with a telephone. For instance, a caller can use Tellme
to listen to the news or get their daily horoscope. Some of the voice commands
you can use with the service by dialing 1-800-555-TELL include:
- "Taxis" -- Callers can find and connect with a local taxi service anywhere in the United States
- "Airlines" -- The service instantly connects users with any major airline simply by saying its name
- "Movies" -- Tellme users can find out what's playing at any theater and get show times and reviews
- "Stock Quotes" -- Users can check a personalized portfolio and track company news
- "News" -- Tellme provides callers with CNN's top stories, business, technology, entertainment and health watch news
- "Sports" -- Callers can get up-to-the-minute sports scores and post-game wrap-ups
- "Weather" -- The service has weather forecasts for 35,000 U.S. cities
- "Horoscopes" -- Callers can get daily horoscope readings
- "Soap Operas" -- Users can find out what happened on their favorite soap operas
- "Black Jack" -- Tellme callers can play a hand of blackjack
- "Lottery" -- Callers can get the latest lottery numbers for every state.
Tellme has qualified each listing to ensure that the information is accurate.
"We actually called up every taxi service in the United States," McCue said.
"We found out whether they answered the phone, spoke English, if they would actually
dispatch a taxi over the phone."
Part of Tellme's ease of use lies with its close connection with
AT&T. Tellme sits right on AT&T's backbone, allowing the
service to quickly resolve the locations of callers. Callers who desire information
about an area outside of their calling location can access it by saying the name of
a city and state or entering an area code.
While the service is free to users and the companies that list with Tellme, McCue does
see profits in the future. First, businesses can use Tellme's software to build their
own telephone services that recognize speech. Currently, companies that want automated
information lines and the like have to shell out a small fortune to build the
infrastructure and hire the talent to program the service. Instead, McCue said
Tellme customers can build an application with Tellme that is Internet-based, completely
enabled and outsourced. Tellme can host the service and charge a fee to answer the phone.
McCue said other revenue streams include preferred listings, promotions (getting your ski
resort listed on the weather channel), and percentages of transactions.